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Privacy Policy

This Web Privacy Policy (hereafter referred to as “Policy”) below governs your account and any information you provide on this site & Mobile App. Satellite Cargo Connexion Pvt Ltd (hereafter referred to “Satellite”) is committed to protecting your privacy and ensuring that your personal information is protected. By consenting, and agreeing to the terms of this Web Privacy Policy, you also expressly consent and agree to us processing your data in the manner set out in the Web Privacy Policy. This Web Privacy Policy describes the information we collect and how we use that information. Satellite gathers/collects your personal information and very seriously will use your information only in accordance with the terms of this Web Privacy Policy.

NOTIFICATION OF CHANGES

This policy may be revised over time as new features are added to the Satellite service or as we incorporate suggestions from our customers. We may amend this Policy at any time by posting a revised version on our web site. Please check the Satellite website at "https://www.satellitedelivery.com at any time for the most current version of our Policy.

THIS POLICY DOES NOT APPLY TO:

Information collected by third party websites, platforms and/or applications (“Third Party Sites”) which we do not control information collected by Third Party Sites which you access via links, or banners, sweepstakes and other advertisements or promotions on Third Party Sites that we may sponsor or participate in. These Third Party Sites may have their own privacy policies and terms and conditions. We encourage you to read them before using those Third Party Sites.

LOGISTICS SOLUTIONS
Satellite built Satellitedelivery.com as a platform for Business Associates to recommend contacts. This platform is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
YOUR CONSENT
Satellite will not collect, use or disclose your personal information without your consent. In most cases, we will ask for your consent explicitly but, in some cases, we may infer consent from your actions and behaviour. By using a Satellite site, you are consenting to the relevant company collecting, using and disclosing your personal information in accordance with this Policy.

We may ask you to provide additional consent if we need to use your personal information for purposes not covered by this Policy. You are not obliged to provide such consent but if you decide not to then your participation in certain activities may be restricted. If you provide additional consent, the terms of that consent shall prevail in the event of any conflict with the terms of this Policy.

We collect, store and process your personal information on our servers. Our primary purpose in collecting information is to provide you with a safe, smooth, efficient, and customised experience. You agree that we may use your personal/business information to:
• Provide the services and customer support you request;
• Tell you about targeted marketing, service updates, and promotional offers based on the communication preferences you have defined for your Satellite account;
• Prevent potentially prohibited or illegal activities, and enforce our User Agreement;
• Compare information for accuracy, and verify it with third parties.
• To send you information, products or samples that you have requested To respond to your queries or comments
• Where we collect personal information for a specific purpose, we will not keep it for longer than is necessary to fulfill that purpose, unless we have to keep it for legitimate business or legal reasons. In order to protect information from accidental or malicious destruction, when we delete information from our services we may not immediately delete residual copies from our servers or remove information from our backup systems. However, no data transmission over the Internet can be guaranteed to be 100% secure.
• All information shared by you for your contacts in the Add Customers Section has been submitted as part of your appointment as Business Associate. Satellite Delivery & Satellite Connexion will store and use all such data for the purpose of contact customers to promote Satellite Services.
CUSTOMER SERVICE CORRESPONDENCE


If you send us correspondence, we retain such information in the records of your account. We will also retain customer service correspondence and other correspondence from Satellite to you. We retain these records in order to keep records of our relationship, to measure and improve our customer service, and to investigate potential fraud and violations of our User Agreement. We may, over time, delete these records if permitted by law.
We may share your personal information to:
• Enforce applicable terms of use of Satellite Sites
• Conduct investigations into possible breaches of applicable laws
• Detect, prevent and protect against fraud and any technical or security vulnerabilities
Comply with applicable laws and regulations, co-operate in any legal investigation and meet enforceable governmental requests
If we do share your personal information with a third party, we shall use our best efforts to ensure that they keep your information secure, take all reasonable steps to protect it from misuse and only use it in a manner consistent with this Policy and applicable data protection laws and regulations.
IP ADDRESSES
The Company’s web site will collect IP addresses for system administration, security, and statistical analysis purpose. An IP address is a number that is automatically assigned to a computer whenever it is connected to an Internet. We log these addresses and analyze them to understand from where requests originate so that we can provide the most efficient service, enhance security, ensure appropriate usage and produce traffic volume statistics

COOKIES
Cookies are files with small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your devices’ internal memory. This service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collection information and to improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

WEB SURVEY/FEEDBACK
We have incorporated service feedback form on our Company’s website which will help us to understand our customers’ needs and priorities and address concerns if any in a better way and also welcome suggestions. The use of the information collected will be explained in detail in the survey itself. We also have a practice to conduct surveys wherein we will be using our website as a medium in addition to emails, to reach out to our valued customers which in turn will help us to capture valuable insights. Satellite will not disclose survey response information to companies or individuals outside Satellite with an exception of sharing information with trusted third parties/vendors who are required to maintain the confidentiality of the information and are restricted from using the information for any purpose other than helping to provide services to Satellite or to company’s customers.

INFORMATION SECURITY
Satellite is committed to handling your customer information with high standards of information security. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorise access to personal information only for those employees who require it to fulfill their job responsibilities. The security of your Satellite account also relies on your protection of your satellitedelivery.com password. You may not share your satellitedelivery.com password with anyone. Satellite representatives will never ask you for your password, so any email or other communication requesting your password should be treated as unauthorised. If you do share your password with a third party for any reason, the third party will have access to your account and your personal information, and you may be responsible for actions taken using your password. If you believe someone else has obtained access to your password, please change it immediately by logging in to your account at and changing your Profile settings.